Thrive Medical LLC Website Privacy Policy

This policy will help you understand how Thrive Medical LLC uses and protects the data you provide to us when you visit and use Thrive Medical LLC’s official website 

We reserve the right to change this policy at any given time, of which you will be promptly updated.  If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What user data we collect

When you visit our website, we may collect the following data:

  • Your IP address
  • Your contact information including your email address and your phone number
  • Other information such as interests or preferences
  • Data profile regarding your online behavior on our website

Why we collect your data

  • To contact you for appointments and other services
  • To better understand your needs
  • To improve our services and products
  • To send you promotional emails containing the information we think you will find interesting
  • To contact you to fill out surveys and participate in other market research
  • To customize our website according to your online behavior and personal preferences

Safeguarding and Securing the Data

  • Thrive Medical LLC is committed to securing your data and has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all of the information we collect online 
  • Thrive Medical LLC does not collect or store any personal health information online.  Any health information you provide during your visit at Thrive Medical LLC is stored locally and not accessible by any person or entity online at any time

Our cookie policy

  • Once you agree to allow our website to use cookies, you also agree for us to use the data it collects regarding your online behavior (analyze web traffic, web pages you spent the most time on and websites you visit).
  • The data we collect by using cookies is used to customize our website to your needs.  After we use the data for statistical analysis, the data is completely removed from our systems
  • Please note that cookies don’t allow us to gain control of your computer in any way.  They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you
  • If you want to disable cookies, you can do it by accessing the settings of your internet browser

Links to other websites

  • Our website contains links that lead to other websites.  If you clink on these links Thrive Medical LLC is not responsible for your data and privacy protection.  Visiting those websites is not governed by this privacy policy agreement.  Make sure to read the privacy policy documentation of the website you visit from our website

Scheduling with us

When you schedule with us, we’ll ask you to provide information including your name, billing address, email address, phone number and direct you to a third party website to process your payments. We’ll use this information for a limited number of purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our website offerings
  • Send you marketing messages

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for no more than two years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access to your information?

Members of our team have access to the information you provide such a name, address, phone number and email address. 

Any health related information will not be stored online and only those legally authorized to access such information for health care purposes will be able to access the information as regulated by the Health Insurance Portability and Accountability Act (HIPPA) .

What we share with others

Your information is not shared with any third parties except as needed to process your payment (i.e., credit card data is securely processed by our third party payment provider) and to send you information via either the United States Postal Service (USPS), FedEx or UPS.  While we work with third party payment processors (i.e. Square, Zelle) we do not govern their website privacy policies.  If you have questions about their privacy policies please refer to their official websites.

Thrive Medical LLC will not lease, sell or distribute your personal information to any third parties unless we have your express permission.  We might do so if law enforcement forces us.  Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.